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Order Management

Orders: Update Delivery Details via Shopify Admin

Updated September 23, 2026

Add a delivery date to an order that doesn’t have one, or change an existing order’s delivery method, date, or time, without leaving the Shopify order page.

  1. Open Shopify Admin
  2. Click Orders in the left sidebar
  3. Select the order from your orders list
  4. Click More actions (three dots icon)
  5. Select Bird: Order Details

Shows the More actions menu with the Bird: Order Details option highlighted

  1. Review the current delivery method, date, and time in the popup
  2. Add or change them as needed
  3. Select Notify customer if you want them emailed about the change
  4. Click Save Details

Shows the edit popup in Shopify Admin with fields for updating delivery details

The order updates immediately and, if you selected Notify customer, sends them an Order Edited email.

Shows the Order Edited email template that customers receive after order details modifications

If you’d rather make this change from the Bird app instead, see Orders: Update Delivery Details via Bird.

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