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Order Management

Orders: Update Delivery Details via Bird

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Written by Bird Pickup & Delivery
Updated October 2, 2026

Add a delivery date to an order that doesn’t have one, or change an existing order’s delivery method, date, or time, from the Orders page in the Bird app.

  1. Open the Bird App dashboard
  2. Click Orders in the navigation menu
  3. Locate the order in your orders list
  4. Click the pencil icon on the order line to add delivery details to an order that doesn’t have any

Shows the pencil icon for editing orders without recorded date/time in the Bird App orders section

  1. Or click directly on the existing date to update an order that already has delivery details

Shows where to click to edit order delivery date detail in the Bird App

  1. In the Manage order attributes window, choose or change the Delivery method, Location (not shown for Shipping), date, and time
  2. Check Send notification to customer if you want them emailed about the change (shown only when the order has a customer email)
  3. Click Submit

Shows the Manage order attributes popup with delivery method, location, date, time, and customer notification fields

The order updates immediately; reload the page if it doesn’t reflect right away.

Shows the updated order details displayed after successful modification

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Bird syncs orders with Shopify in near real time, so this change also shows up on the order in Shopify Admin. Occasional minor delays can happen.

If you’d rather make this change from the Shopify order page instead, see Orders: Update Delivery Details via Shopify Admin.

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