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Order Management

Orders: Update Delivery Details via Bird

Updated September 23, 2026

Add a delivery date to an order that doesn’t have one, or change an existing order’s delivery method, date, or time, from the Orders page in the Bird app.

  1. Open the Bird App dashboard
  2. Click Orders in the navigation menu
  3. Locate the order in your orders list
  4. Click the pencil icon on the order line to add delivery details to an order that doesn’t have any

Shows the pencil icon for editing orders without recorded date/time in the Bird App orders section

  1. Or click directly on the existing date to update an order that already has delivery details

Shows where to click to edit order delivery date detail in the Bird App

  1. In the popup, choose or change the shipping method, delivery date, and delivery time
  2. Enable Send notification to customer if you want them emailed about the change
  3. Click Submit

Shows the edit popup with fields for shipping method, date, time, and customer notification option

The order updates immediately; reload the page if it doesn’t reflect right away.

Shows the updated order details displayed after successful modification

ℹ️

Bird syncs orders with Shopify in near real time, so this change also shows up on the order in Shopify Admin. Occasional minor delays can happen.

If you’d rather make this change from the Shopify order page instead, see Orders: Update Delivery Details via Shopify Admin.

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