Shipping: Product Availability

Control which products customers can select for shipping using Shopify product tags. Restrict shipping to specific products or exclude products based on your business needs.

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Table of Contents

• What Product Availability Does
• How Product Availability Works
  • All Products
  • Include Products Tagged With
  • Exclude Products Tagged With
• Step-by-Step Configuration
  • Step 1: Access Product Availability Settings
  • Step 2: Add Tags to Products in Shopify
  • Step 3: Choose Your Availability Mode
• Mixed Cart Behavior
  • Include Mode Behavior
  • Exclude Mode Behavior
• Common Use Cases
  • Hazardous Materials
• Quick Reference

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What Product Availability Does

What this feature does:

• Restricts shipping availability using Shopify product tags
• Evaluates the entire cart content to determine if shipping is available
• Controls which products can be shipped
• Works alongside Shopify inventory management

What this feature does NOT do:

• Does not manage inventory or stock levels (managed in Shopify)
• Does not control shipping rates or pricing
• Does not automatically assign tags to products (you must tag products in Shopify)
• Does not validate product weight or dimensions

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How Product Availability Works

Navigation: Bird Settings > Shipping > (Product availability)

All Products

Default setting. Shipping is available for all products in your store.

Configuration:

1. Select All Products option (selected by default)
2. Click Save

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Include Products Tagged With

Shipping is ONLY available if ALL products in the cart have the specified tag.

Configuration:

1. Select Include Products Tagged With
2. Enter product tag(s) in the search field (e.g., “Shippable”, “Standard-Ship”)
3. Click Save

Example: Tag products with “Shippable” and set include rule for “Shippable”

• Cart has 3 items (all tagged “Shippable”) → Shipping Available
• Cart has 2 items tagged “Shippable” + 1 untagged item → Shipping Not Available (one item missing tag)

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Exclude Products Tagged With

Shipping is UNAVAILABLE if ANY product in the cart has the specified tag.

Configuration:

1. Select Exclude Products Tagged With
2. Enter product tag(s) in the search field (e.g., “No-Ship”, “Oversized”)
3. Click Save

Example: Tag large furniture with “No-Ship” and set exclude rule for “No-Ship”

• Cart has 5 standard-sized items → Shipping Available
• Cart has 5 standard-sized items + 1 large sofa tagged “No-Ship” → Shipping Not Available

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Step-by-Step Configuration

Step 1: Access Product Availability Settings

1. Go to Bird Settings > Shipping
2. Scroll to Product availability section

Note: You’ll see three options:

• All Products (default)
• Include Products tagged with
• Exclude products tagged with

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Step 2: Add Tags to Products in Shopify

If you plan to use “Include Products tagged with” or “Exclude products tagged with” mode, set up tags in Shopify first:

1. Go to Shopify Admin > Products
2. Click on a product
3. Scroll to Tags section under Product Organization
4. Enter the tag(s) you want to use (e.g., “shippable”, “no-ship”, “oversized”)
5. Click Save
6. Repeat for all products that need these tags

Important:

• If you just added a tag, wait a few seconds for it to appear in Bird app’s autocomplete
• Tags must exist in Shopify before they can be selected in Bird app

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Step 3: Choose Your Availability Mode

Select one of the three modes:

Option A: All Products (Default)

1. Select All Products
2. Click Save
3. No additional configuration needed
4. All products are available for shipping

Option B: Include Products Tagged With

1. Select Include Products tagged with
2. Start typing a tag name in the search field
3. Select tag from the autocomplete dropdown
4. Repeat to add multiple tags (if needed)
5. Click Save

Option C: Exclude Products Tagged With

1. Select Exclude products tagged with
2. Start typing a tag name in the search field
3. Select tag from the autocomplete dropdown
4. Repeat to add multiple tags (if needed)
5. Click Save

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Mixed Cart Behavior

Important: Rules apply to the entire cart, not individual products.

Include Mode Behavior

Rule: Shipping only available if ALL products have the required tag

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Exclude Mode Behavior

Rule: Shipping unavailable if ANY product has the excluded tag

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Common Use Cases

Hazardous Materials

Goal: Prevent shipping for hazardous items

Solution:

• Tag products: “Hazmat”
• Select: Exclude Products Tagged With
• Enter tag: “Hazmat”
• Result: Any cart containing hazardous materials cannot use shipping

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Quick Reference

Availability Options:

• All Products: Shipping available for everything (default)
• Include Products Tagged With: Shipping only if ALL items have tag
• Exclude Products Tagged With: Shipping blocked if ANY item has tag

Key Points:

• Rules apply to entire cart, not individual products
• Tags must be added to products in Shopify Admin > Products
• Multiple tags can be specified (any match applies the rule)
• Test configuration with sample products before going live

Recommended Approach:

• For preventing shipping of specific items, use Exclude mode
• Tag specific items that cannot be shipped (e.g., “No-Ship”)
• This is simpler than tagging all shippable items

Navigation: Bird Settings > Shipping > Product availability

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Related Articles

• Store Pickup: Product Availability
• What is the difference between Product Availability and Product Override?
• Why do I see the “Products in the cart are not available” error?