Stuart Integration: Last-Mile Delivery with Bird App

Updated June 5, 2026

Connect Stuart
- Go to Settings → Integrations → Stuart.
- Enter your Stuart API credentials (Client ID, Client Secret, Environment).
- Click Test Connection. When it succeeds, click Save to enable the integration.
Configure how deliveries work
- Locations: Choose which store locations are eligible for Stuart and set contact details.
- Packaging: Pick the default package size and add weight‑based rules (so quotes and pickups are accurate).
- Tracking: Choose whether to add tracking to Shopify and send tracking emails to customers.

Configure Stuart Settings

Use it on orders
- When an eligible delivery order is marked dispatched, the app sends it to Stuart for pickup and delivery.
- Tracking details are stored on the order, and (if enabled) shared with customers.
- You’ll see clear success/error messages if something needs attention.

Tips

If a Stuart job fails, we automatically email the address you set in Stuart Integration Settings.
Make sure the destination address and phone number are present to avoid courier rejections.
Keep package dimensions/weights realistic—this improves price accuracy and on‑time pickups.
Ensure each enabled location has a valid contact name and phone for courier issues.
Use the Test Connection button anytime to verify credentials after changing them. Merchant benefits
Faster, hands‑off local delivery with a trusted courier network.
Clear tracking for your team and your customers—fewer “where is my order?” tickets.
Flexible packaging and weight rules for accurate pricing and fewer delivery issues.
Works directly inside your existing Bird Pickup & Delivery setup—no extra tools to learn.

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