Rates

How to Configure Delivery Rates

Updated June 5, 2026

Set up custom delivery rates that automatically adjust based on order conditions, location, and timing.

Configure delivery rates for single or multiple locations. Use flexible pricing rules for customization.

Single Location Setup

Choose uniform rates across all locations for simplified management.

Select “I have same rates for all my locations”
Click Add Rate

Shows the rate configuration interface with the option to set same rates across all locations

Multiple Location Setup

Set location-specific rates for precise control over delivery pricing.

Add rates individually for each location. Customize pricing per area.

Interface for configuring location-based or postal code delivery rates

Rate Configuration Steps

1. Define Rate Details

Enter your rate name and select pricing conditions.

Bird App's rate configuration form where users enter rate names and select conditions

2. Configure Pricing Conditions

Choose from seven flexible condition types:

Price-Based Rates

Set minimum and maximum order values for tiered pricing.

Demonstrates price-based rate configuration with min/max order value fields

Weight-Based Rates

Configure rates based on order weight.

Shows weight-based rate setup with weight ranges

Day-Based Rates

Set different rates for specific days of the week.

Example: $10 Monday-Friday, $15 Saturday-Sunday

Day-based rate configuration

SKU-Based Rates

Apply specific rates to individual products by SKU.

SKU-based rate configuration for product-specific pricing

Rush/Urgency Surcharge Rates

Charge surcharge rates for urgent or same-day deliveries.

Example: Same-day (0 days) or next-day (1 day) delivery

Demonstrates rush delivery rate setup with min/max day ranges

Time-Based Rates

Set rates for specific delivery time slots.

Shows time-based rate configuration with time range selection

Date-Based Rates

Configure rates for specific date ranges using the calendar.

Displays date-based rate setup with calendar date range selection

Multiple Conditions

Combine multiple criteria for complex pricing rules.

Example: Different rates for weekdays with orders over $50

Shows multiple condition rate option

Click Add condition to combine multiple pricing factors.

Condition Value Guidelines

Price: Set minimum and maximum order values.
Weight: Configure weight ranges in grams.
Day: Specify start and end days of the week.
SKU: Add product-specific rate configurations.
Urgency/Surcharge: Define minimum and maximum rush delivery days.
Time: Set delivery time slot ranges.
Date: Choose calendar date ranges.
Multiple: Combine any of the above conditions.

Common Mistakes to Avoid

Overlapping conditions: Don’t set conflicting date ranges or time slots.
Missing minimums: Always set a minimum value for price/weight conditions.
Test your rates: Check that rates apply correctly.

Advanced Configuration Tips

Location-specific rates: You can configure different rates for each location by adding rates individually. This approach differs from using uniform rates across all locations. Refer to How to Set Up Postal Code-Based Delivery Zones for more information.
Rush/surcharge pricing: Use the Rush Delivery condition type and set minimum days to 0 (same day) and maximum days to 1 (next day) with your surcharge rate.
Complex pricing rules: Combine multiple conditions by clicking “Add condition.” Mix price, weight, day, time, and other factors for sophisticated pricing strategies.

Was this article helpful?

Why Shipping Rates Show Double Amounts During Checkout How to Fix Rate Errors on Checkout Page How to Set Up Radius-Based Delivery Zones Set Up Automatic Discounts for Delivery Methods How to Control Pickup, Delivery & Shipping Rates