Uninstall the app: what happens to checkout and your data

When you uninstall Bird Shipping & Delivery Rates, its rates and checkout changes stop at once. Your own Shopify rates stay as they are. Prepare first so customers still see a price.

Prepare before you uninstall

1. Go to Settings, then Markets & backup rates.
2. Check that every market has a rate under Backup rates. If one shows None. Add one in Shopify, select Edit in Shopify and add a shipping rate.
3. If you might come back, go to Rates, select More actions, then Export to save your rates as a CSV file.
4. Uninstall the app from Apps in your Shopify admin.

What happens after you uninstall

• Shopify removes the app’s rates and delivery customizations from checkout. Customers see your other Shopify rates.
• Your Shopify rates and settings don’t change.
• Your app data is kept for about 48 hours, then deleted. If you reinstall within that time, your rates come back.

Come back later

1. Install the app again.
2. Go to Rates, select More actions, then Import, and choose your CSV file.
3. Select Review & publish to turn the rates on.

Related Articles

• Choose what checkout shows if rates can’t load
• Review, publish and undo your rate changes