How to View Bird Data on the Shopify Orders Page

The Bird Order Details block is an admin block that appears directly on Shopify’s order detail page, so you can see everything your customers selected in the Bird widget without opening the Bird app. The details your customers attach at checkout show up right here.

What the Block Shows

The block also shows the current Bird status (Ready for Pickup, Out for Delivery, Complete) as a badge, and includes quick action buttons to edit the scheduled slot or update the order status.

Requirements

The block only populates for orders placed after Widget V2 was enabled. Orders placed while V1 was active do not have metafield data.

How to Enable

The Bird Order Details block is a Shopify admin block included with the Bird app, and it appears on order detail pages automatically. If you don’t see it:

1. In Shopify admin, go to Orders and open any order
2. If the Bird panel is missing, scroll to the Blocks section at the bottom of the order page
3. Click + Block and select Bird: Order Details
4. Click Save

To make the block visible to all staff by default, click the pin icon on the block header and select Pin to page for all staff.

Troubleshooting

Block shows “No Bird data for this order” — This order was placed before Widget V2 was enabled, or the customer completed checkout without selecting a date and time (e.g., an order where Bird was skipped). See How to Migrate to Widget V2 to start capturing this data on new orders.

Block is not visible — Add it manually from the Blocks section of the order page (see How to Enable above), then pin it to the page for all staff.

Related Articles

• How to Migrate Your Bird Shopify Widget to Version 2 (V2)
• How to Set Up the Product Page Widget in Shopify (Bird V2)