Announcement
SMS notifications now available in Sweden
Good news for Bird Pickup & Delivery merchants in Sweden: you can now text your customers their pickup and delivery updates. The moment an order is ready or on its way, your customer gets a text, so far fewer pickups get missed because an email went unread.
Where to set it
Bird Settings > SMS notifications, then turn on the messages you want sent by text.
Example
A bakery in Stockholm turns on the Ready for pickup text. When the cinnamon buns are boxed and marked ready, the customer gets a text and comes straight in to collect them.
Things to know
- Sweden joins the US, Canada and the UK. The help article lists every country where SMS works today.
- Texts can go out for Ready for pickup, Order picked up, Out for delivery, Order delivered and Order edited, plus a new order text to your staff.
- Turn on phone number collection in your Shopify checkout settings, so customers can give a number for their texts.