FAQs
Shopify POS, Draft and Manual Orders
These are two separate workflows — POS scheduling happens on the sales floor via a POS tile; draft/manual orders are created from the Bird App dashboard with no POS involved.
Shopify POS Integration
Bird integrates with Shopify POS via two dedicated tiles — one for scheduling new orders, one for managing existing ones. See Shopify POS for full setup, and Printed: Add Date & Time to POS Email Receipts to show scheduling details on POS receipt emails.
Draft Orders and Manual Orders
Draft orders with a delivery or pickup schedule are created from Orders > Draft order in the Bird App dashboard, not from a POS tile. See Draft Orders: Create with Delivery Date & Time for the full setup, including adding Bird shipping rates to a draft order. To also show the scheduled date/time on the draft order’s invoice, see Draft Orders: Add Delivery Date & Time to Invoices.
Order Counting
Both count toward your monthly order limit, but the trigger differs slightly: POS orders count as soon as a fulfillment method is selected via the Bird tile, while draft orders count once Bird scheduling details are added and the order is finalized in Shopify. See Complete Guide to Our Pricing Plans and How Are Orders Counted Toward My Plan’s Monthly Limit?.
Related Articles
Was this article helpful?
Thanks for your feedback!