FAQs
How can I set up multi-condition rates for delivery and pickup?
Yes. In Bird you can combine several conditions in one rate, such as order value plus day of the week, for delivery, pickup and shipping.
This lets you charge exactly what an order costs you to fulfil, without creating a separate rate for every case.
Conditions you can combine
When you add a rate in the Bird app (Rates page), choose Multiple conditions in Based on, then add any of these:
- Price: minimum and maximum order value
- Weight: minimum and maximum order weight, in your Weight format unit (grams by default)
- Selected day: the day the customer picks, for example $10 Monday to Friday and $15 at weekends
- Order day: the day the order is placed
- Time: the time slot the customer picks, for example a higher rate for peak hours
- Urgency: how soon the selected date is (Min Days 0 for today, Max Days 1 for tomorrow)
- Date: a date range, for example holiday or seasonal rates
- Product: specific SKUs
A rate shows at checkout only when the cart meets every condition in it. Multiple conditions and all conditions except Price and Weight need the Growth plan or higher.
Different rates for different areas
To charge different rates by area, set up delivery zones first. See Delivery Zones: Postal Code.
Set up your rates
For every condition with examples, see Rates Overview. If a rate doesn’t show at checkout, see Rate Errors at Checkout.
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