FAQs
Customer Scheduled Pickup and Delivery Times
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Written by Bird Pickup & Delivery
Updated October 16, 2026
You can view delivery and pickup scheduling details in your Shopify admin, staff notifications, and the Bird App dashboard.
The selected date, time, and delivery method appear in multiple locations for easy access:
- Shopify Order Details: Delivery/pickup information is automatically attached to orders in your Shopify admin panel. You can also Verify Your Widget Setup — Place a Test Order and view this data in order notes if enabled.
- Staff Notification Emails: Configure your Staff: Set Up Notifications via Shopify to include the customer’s chosen date, time, and delivery method. These emails are sent automatically when new orders are placed.
- Packaging Slips and Invoices: Add the selected date and time to order notes, which then appear on packing slips and invoices (see Add Date and Time to Packaging Slips and Invoices). You can also add it to draft order invoices (see Draft Orders: Add Delivery Date & Time to Invoices).
- Bird App Orders Dashboard: The Bird App has an “Orders” section where you can sort and filter orders by delivery date. See Orders: View, Sort & Filter in Bird.
- Customer Dashboard: Display the delivery date and time in the customer’s account dashboard by Add Delivery Date/Time in Customer Dashboard.
- Google Calendar: Integrate the Bird App with Google Calendar to Google Calendar and see new orders with their scheduled times as events.
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