Legal
Birdchime Sub-processors - Third-Party Data Services
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Written by Bird Pickup & Delivery
Updated October 21, 2026
A sub-processor is a third-party service that processes data on our behalf to help deliver Birdchime’s features. All sub-processors listed below are bound by data processing agreements and comply with applicable data protection regulations.
Sub-processors
💡
| Sub-processor | Service Provided | Location |
|---|---|---|
| Hetzner | Application hosting | USA |
| DigitalOcean | Database hosting | USA |
| AWS | Cloud services | USA |
| Postmark | Email delivery | USA |
| Twilio | SMS delivery | USA |
| Maps and calendar sync | USA | |
| PostHog | Product analytics | USA |
| Sentry | Error tracking | USA |
| Netdata | Server monitoring | USA |
| Convot | Merchant support | USA |
| OpenAI | Merchant support | USA |
| Slack | Internal communication | USA |
Optional sub-processors
These services only process data when you connect them in Bird.
💡
| Sub-processor | Service Provided | Location |
|---|---|---|
| Detrack | Fleet management | Singapore |
| DoorDash Drive | Last-mile delivery | USA |
| Eva | Last-mile delivery | Canada |
| Go People | Last-mile delivery | Australia |
| Gophr | Last-mile delivery | UK |
| Jitsu | Last-mile delivery | USA |
| Shipday | Fleet management | USA |
| Stuart | Last-mile delivery | France |
| Trexity | Last-mile delivery | Canada |
| Uber Direct | Last-mile delivery | USA |
| UniHop | Last-mile delivery | Canada |
Related
For questions about our sub-processors, contact [email protected].
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