Feature
Uber Direct now live in US, Canada, France, and UK
Big news for Bird Pickup & Delivery merchants: Uber Direct is here. Offer your customers same-day delivery by Uber’s drivers, with no drivers of your own, and Bird books the courier and tracks every delivery for you.
Where to set it
Bird Settings > Integrations > Last Mile Delivery > Uber Direct
Example
A bakery in Toronto connects its Uber Direct account. Customers see Uber’s live delivery price at checkout, and when the baker marks the order Dispatched in Bird, an Uber driver collects the cake and delivers it in the time window the customer chose.
Things to know
- Offer free delivery over a set order amount, or add your own handling fee on top of Uber’s price.
- Choose what happens if a delivery can’t be completed: leave it at the door, bring it back, or discard it.
- Bird can mark the order fulfilled in Shopify and email the customer their Uber tracking link.
- Cancel an order in Shopify after it’s been dispatched, and Bird cancels the Uber delivery for you.
- Orders go to Uber when you mark them Dispatched in Bird, not when they’re placed.
- Showing Uber’s live price at checkout needs Shopify’s carrier-calculated shipping on your store.