How to Add Custom Links Below Your Widget

Add custom links below your widget to provide customers with quick access to support, contact information, or additional resources.

How to Add Links Below the Widget

Step 1: Access Design Settings

1. Go to Bird App > Settings
2. Click the Text and Languages option. The page opens directly on your default language.
3. If you have more than one language, pick the one you want from the language dropdown next to the page title.

Step 2: Find the Widget Footer Field

1. First, choose your delivery method (Delivery, Pickup, or Shipping)
2. Look for the corresponding field:
   • Widget footer delivery (for local delivery orders)
   • Widget footer pickup (for pickup orders)
   • Widget footer shipping (for shipping orders)
3. This field accepts HTML code and will display below your widget

Step 3: Add HTML Code

Insert the following HTML code in the Footer Text field:

<a href="https://help.birdchime.com">Contact Us</a>

Step 4: Customize Your Link

1. Replace the URL: Change https://help.birdchime.com to your desired link URL
2. Update the text: Change “Contact Us” to match your link’s purpose

Example customizations:

<!-- WhatsApp Support Link -->
<a href="https://wa.me/1234567890">WhatsApp Support</a>

<!-- Email Contact Link -->
<a href="mailto:[email protected]">Email Support</a>

<!-- FAQ Page Link -->
<a href="/pages/faq">View FAQ</a>

Common Use Cases

• Customer Support: Link to live chat, help desk, or contact forms
• Information Resources: FAQ pages, delivery policies, or store information
• Social Media: WhatsApp business chat, Facebook messenger, or Instagram
• Order Tracking: Link to order status or tracking pages

Related Articles

• How to Customize Widget Design
• How to Customize Widget Language and Labels
• How do I control the widget’s placement?