What's New

Good news for Bird Pickup & Delivery merchants using Stuart: your customers now see Stuart’s real delivery price at checkout. Bird gets a live price from Stuart for each order, so you no longer have to guess with a flat fee that might not cover the courier.

Where to set it

Bird Settings > Rates: turn on Bird Rates with CCS under Rates engine, then turn on Enable Stuart rates.

Example

A florist in London turns on Stuart rates and offers free delivery over £60. A customer sending a £45 bouquet across town sees Stuart’s price for that trip. A £70 order shows free delivery.

Things to know

• Today, Stuart sits alongside Gophr and Uber Direct for UK stores, and Uber Direct for French stores, so you can pick the right courier for each location.
• Name the rate customers see, offer free delivery over a set order amount, or add your own handling fee on top of Stuart’s price.
• Customers still pick their date and time from your Bird availability. Stuart’s price doesn’t change which slots they see.
• Choose a package size under Packaging in your Stuart settings. Stuart needs it to give a price.
• Turning on Bird Rates with CCS needs Shopify’s carrier-calculated shipping on your store.

Learn more: Stuart →

The Bird Pickup & Delivery Orders page now shows exactly which filters are on, so you always know why an order is or isn’t in your list. Each filter sits in its own pill under the search bar, ready to change or remove in one click.

Where to set it

Bird > Orders, using the filter pills under the search bar

Example

A grocer needs last month’s orders for a report. They switch the date filter to Created date, pick Last 30 days, and export exactly that list.

Things to know

• Filter by the day an order is due (Selected date) or the day it was placed (Created date), with quick picks from Today to Last 12 months, or your own dates.
• Remove any filter with its ×, or click Clear all to start over.
• Click the Selected Date or Created Date column to sort the list.
• Exports include only the orders in your filtered list, and you confirm who gets them before anything is sent.

Learn more: Orders: View, Sort & Filter in Bird →

Good news for Bird Pickup & Delivery merchants who sell in more than one language: switching between them now takes one click. Text and languages opens straight into the editor, with a language picker right next to the page title.

Where to set it

Bird Settings > Text and languages

Example

A florist in Montreal sells in English and French. The florist picks French from the dropdown and changes the calendar label to “Choisissez une date”, without leaving the page.

Things to know

• Every language you’ve added shows in the picker, however many you have.
• If you have unsaved changes, Bird asks before switching language, so nothing gets lost.
• Add a new language with the Add Language button at the top of the page.

Learn more: Widget Text and Languages →

Bird Pickup & Delivery merchants with many stores can now import their locations straight from Google Sheets. Paste the sheet’s share link and Bird adds every location in one go, with no CSV file to download and re-upload.

Where to set it

Bird Settings > Locations > Import locations

Example

A grocer opening six new pickup points keeps them in a shared Google Sheet. They paste the sheet’s link into Import locations, click Start import, and all six appear in Bird.

Things to know

• Download the sample file from the same page to get the right columns. Store Name, Address 1, City and Country Code are required.
• Set the sheet so anyone with the link can view it, and put your locations on the first tab.
• A link Bird can’t read is flagged straight away, with a message saying why.
• A Shopify Files link to a CSV still works too.

Two improvements for Bird Pickup & Delivery merchants: product overrides are easier to manage, and the dates on your customers’ order confirmation now show in your shop’s language.

• Product overrides are easier to find and change. The product override page is reorganized, so stores with many product rules get to the right one faster. See product overrides for Store pickup and Local delivery.
• Order confirmation dates in your shop’s language. The pickup or delivery date and time on the thank-you and order status pages now follow your shop’s default language, instead of always showing in English.

Learn more: Customer View: Display Date & Time on Thank You & Order Status Pages →

Good news for Bird Pickup & Delivery merchants: Bird’s pages now load smoothly, without content jumping around, and new stores start on the current widget.

• Smoother page loads. The home page, the Orders page and every settings page keep their layout while they load, so nothing jumps as your data appears.
• New stores get the current widget from day one, which saves the customer’s pickup or delivery choice to the cart.
• The Orders page header stays steady on mobile and desktop.

Good news for Bird Pickup & Delivery merchants: order exports and production reports can now go to up to 3 email addresses, not just the store owner. Send tomorrow’s production report straight to your kitchen and your front desk.

Where to set it

Bird > Orders: select orders, click Export, and add the recipients.

Example

A bakery sends each day’s production report to the owner, the kitchen and the front desk, so everyone starts the morning with the same list.

Things to know

• Bird remembers your recipients for next time.
• Separate the emails with commas, and Bird checks each one as you type.

Learn more: Reports: Export Orders & Production Reports →

Good news for Bird Pickup & Delivery merchants: the note your customer leaves at checkout now travels with the order, and Bird feels quicker to use.

• Customer notes in your notifications. The pickup, delivery or shipping note a customer types at checkout now appears in your email, SMS and Google Calendar notifications automatically.
• Faster switching between pickup and delivery in the cart widget. Quick back-and-forth switches save once, instead of several times.
• Faster home and Orders pages, with less jumping around while they load.

Good news for Bird Pickup & Delivery merchants who deliver by postal code: each code now sits in its own tag, so adding or removing one takes a single click. No more editing a long comma-separated list and hoping the formatting is right.

Where to set it

Bird Settings > Configure locations > choose a location > Edit settings > Local delivery zip/postal codes

Example

A florist in Denver adds 80203 to their delivery area. They type the code, it appears as its own tag next to 80202, and a second customer neighbourhood is covered.

Things to know

• Remove any code with the × on its tag.
• Wildcards like 75* still work when your store uses partial postal code matching.

Learn more: Local Delivery: Postal Code Validation →

Bird Pickup & Delivery merchants can now choose the weight unit their weight-based rates use: pounds, ounces, kilograms or grams. Your rates now work out correctly even when your products are weighed in different units.

Where to set it

Bird Settings > Rates > Weight format

Example

A grocer in Sydney sets the weight unit to kilograms, then charges a higher delivery rate on orders over 10 kg, even though some products are listed in grams.

Things to know

• Your existing setup was carried over automatically, so nothing changes until you pick a different unit.

Learn more: Rates Overview →

Bird Pickup & Delivery now stops express checkout buttons, like Apple Pay, Google Pay and Shop Pay, from skipping the pickup or delivery date. Customers pick their date and time in the cart first, so orders don’t arrive without one.

Where to set it

Bird Settings > Validations > Validate selections

Things to know

• With Validate selections on, the express buttons in the cart stay greyed out until the customer has picked a date and time. Then they work as normal.
• Shopify’s Buy it now button is hidden wherever the Bird widget shows, so customers add to cart instead.
• Customers can still pay with express options on the checkout page itself.

Learn more: Express Checkout Buttons →

When you open Bird: Order Details on an order in your Shopify admin, the location is now picked for you. Bird chooses the first location that offers pickup or delivery, following the order of your locations in Bird, which saves a click on every order you edit.

Where to set it

In your Shopify admin, open an order, then More actions > Bird: Order Details. The order of your locations comes from Bird Settings > Configure locations.

Example

A bakery lists its main shop first in Bird. When staff add a pickup date to a phone order, the main shop is already selected.

Bird Pickup & Delivery now saves your customers’ phone numbers in full international format, with the country code, so text messages and delivery services can always reach them. Numbers typed in different styles, with spaces, brackets or no country code, are tidied up for you when the order is saved.

The Bird Pickup & Delivery date and time picker on your checkout page now feels snappier. It only saves a customer’s choice when something has actually changed, and if a save ever fails, a Try again link lets the customer retry without reloading the page.

Bird Pickup & Delivery merchants with lots of shipping zones can now fold away the ones they don’t need. Each shipping profile and zone on the Rates page opens and closes with one click, so you can focus on the rates you’re checking.

Where to set it

Bird Settings > Rates > Shipping

Example

A grocer ships to 12 zones but is only changing the Ontario rates today. They collapse the other profiles and work on Ontario without scrolling past the rest.

Bird Pickup & Delivery now spots gaps in your rates for you. If no rate covers a price range, a weight range or a day, the Rates page shows a Rate coverage gaps notice listing exactly what’s missing, so you can fix it before a customer reaches checkout and finds no delivery option.

Where to set it

Bird Settings > Rates

Example

A florist’s delivery rates start at $25, so orders under $25 would get no rate. The notice flags the $0 to $25 gap, and the florist adds a rate to cover it.

Learn more: Rate Conditions: Price, Weight & Order Rules →

Good news for Bird Pickup & Delivery merchants: your staff can now see the customer’s phone number and email right in the new order email. When there’s a delivery delay, a substitution or a time question, they can reach the customer straight away without opening Shopify.

Where to set it

Bird Settings > Email notifications > New order notification email

Example

A florist’s delivery is running late. The shop manager opens the new order email, taps the customer’s phone number and lets them know.

Things to know

• You can edit the email’s subject and wording like any other Bird email template.

Learn more: Staff: Customize Email Templates →

Good news for Bird Pickup & Delivery merchants on the Pesto theme: the Bird widget now places itself in the right spot on your cart page, just above the checkout button, with no theme edits.

Where to set it

Nothing to set. It happens on its own once the Bird widget is turned on in your theme.

Example

A bakery on Pesto turns on Bird, and customers see the Shipping, Local Delivery and Store Pickup options right above Checkout.

Getting started with Bird Pickup & Delivery is now easier. The setup guide shows a short looping animation of how to turn on the Bird widget in your Shopify theme, right on the page, so you don’t need to open a video or leave Bird.

Where to set it

Bird’s Setup Guide, on the step to install the widget in your theme.

Learn more: Widget Setup in Your Shopify Theme →

Setting up product rules in Bird Pickup & Delivery just got smoother: you can now add a brand-new product tag right in the tag field, even if no product uses it yet. Type the tag and click it to add it, with no need to leave the page and create it in Shopify first.

Where to set it

Bird Settings > Product overrides > Add override > Product tags

Example

A bakery sets up a 3-day prep time for wedding cakes before tagging any products. They type “wedding-cakes”, add it, and tag the products in Shopify later.

Learn more: Local Delivery: Product Override →

Orders placed in Shopify before you installed Bird Pickup & Delivery now stay up to date in Bird. When one of these older orders changes in Shopify, Bird picks up the change instead of skipping it.

The filters you set on the Bird Pickup & Delivery order calendar now stay in place as you move around the Orders section, so you don’t have to set them again. The calendar also shows all your locations until you pick one, instead of starting on the first location.

Where to set it

Bird > Orders > Calendar view

Learn more: Orders: View, Sort & Filter in Bird →

Bird pickup & delivery has a new settings page, consisting of easy-to-understand and navigate cards format.

Now you can view upcoming deliveries by sorting the orders by the delivery date. And search orders by order number in the app’s orders page.

Learn more: Orders: View, Sort & Filter in Bird →